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Home » Good News » Delta Flight Attendant Consoles Fearful Passenger
Community & Activism

Delta Flight Attendant Consoles Fearful Passenger

STN StaffBy STN StaffFebruary 1, 2023Updated:August 29, 2026No Comments2 Mins Read
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Credit Molly Sampson Lee Facebook
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Credit Molly Simonson Lee – Facebook

Everyone has their phobias—spiders, elevators, loneliness, but unfortunately for one Delta Airlines passenger, hers was flying. Molly Simonson Lee was flying from Charlotte near her home in Raleigh, North Carolina, to New York when it became clear that a passenger in front of her was not comfortable flying. The frightened woman began to cry, and that’s when Lee witnessed a touching act of humanity when a flight attendant posted up on the floor next to her and explained he would be there for her every step of the way.



“He just was so reassuring, so calming, and said, ‘you know what? I got you,’” Lee explained to ABC 7. “‘I’m gonna be there for you, just anything you need to let me know.’ And he was so wonderful and reassuring. With every little noise, she’d be like, ‘what’s that?’ He’s like, ‘that’s okay. That’s just the jet bridge pulling away’ or whatever the case may be. And that really helped her.”

The flight attendant was Floyd Dean-Shannon, and a photo of him holding the woman’s hand, snapped by Lee, went viral on her Facebook wall, racking up nearly 12,000 shares.

“He didn’t have to do that, you know, and to just see someone extend their heart in that way to a stranger was just beautiful to me, and I wanted to capture it,” she said. “I just really hope that Floyd gets what he deserves, which is everyone’s love, everyone’s praise, everyone’s admiration. I’m so happy that he’s getting that recognition. And I really hope it leads to good things for him.”



Good things indeed, as her GoFundMe set up to “show Floyd some love” has raised $2,250 so far—a nice little end-of-year bonus.

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